Running a successful clinic today takes more than great treatments. Enquiries come from multiple places, patients expect fast responses, and marketing needs to work consistently if you want predictable growth. ClinicOS was created to solve that problem.
It is a complete marketing and lead management platform designed specifically for aesthetic clinics. Instead of using multiple systems for forms, messaging, campaigns and follow-up, ClinicOS brings everything into one place so you can manage enquiries, communicate with patients and track your marketing performance clearly. The goal is simple. Help clinics respond faster, convert more enquiries and build stronger long-term patient relationships.
Capture enquiries from your website, landing pages, social media and advertising campaigns
Keep every lead organised so no potential client is missed
Track where each enquiry sits in the consultation journey
Respond to enquiries faster and improve booking rates
Automate follow-ups so leads don’t go cold
See clearly which marketing campaigns are generating real enquiries and bookings
Improve consultation bookings without increasing marketing spend
Build stronger long-term relationships with patients through consistent communication
ClinicOS brings all of these tools into one simple platform designed specifically for the way aesthetic clinics operate. Instead of using multiple systems to manage enquiries, messaging, campaigns and follow-ups, everything is connected in one place. This allows clinic owners to respond faster, track marketing performance more clearly and guide potential clients from their first enquiry through to consultation and treatment.
When these systems are working properly together, clinics often see faster lead response times, stronger consultation bookings and a far more organised patient journey. The result is a clinic that runs more efficiently, converts more enquiries and has clearer visibility over what is actually driving growth.
Most patients do not book treatment immediately. They enquire, ask questions, research their options and often need follow-up before committing to a consultation. Without the right systems in place, many of these potential clients are lost simply because communication is inconsistent or delayed.
Complete CRM designed specifically for aesthetic clinics
Automated lead capture and enquiry tracking
Smart pipelines to manage consultations and follow-ups
Automated SMS and email drip campaigns
Appointment reminders and reactivation campaigns
Marketing automation designed to convert more enquiries
Review requests and reputation management tools
Campaign tracking so you can see which marketing is working
Built-in forms, landing pages and booking links
Central dashboard for leads, patients and marketing activity
Multi-channel messaging including SMS, email and WhatsApp
Reporting dashboard for leads, bookings and conversions
Automated nurture campaigns for longer treatment decisions
Client tagging and segmentation for targeted campaigns
Two-way SMS conversations with potential clients
Instant lead notifications so your team can respond quickly
Automated missed call text-back feature for enquiries
Team task assignment and follow-up reminders
Re-engagement campaigns for past patients
Client database with full communication history
Automated workflows to nurture enquiries over time
Lead attribution tracking so you know where clients come from
Smart reminders for consultations and treatment follow-ups
Many clinics rely on a mixture of spreadsheets, booking systems, email tools and messaging apps to manage their enquiries. While these tools may work individually, they rarely work well together. This often leads to missed opportunities, slow follow-up and very little visibility into what marketing is actually generating enquiries and bookings.
ClinicOS was created to solve this problem by providing a central system designed around the way aesthetic clinics actually operate. Every enquiry, message, campaign and patient interaction can be tracked and managed in one place, giving clinic owners a much clearer view of what is happening inside their business.
ClinicOS helps clinics manage this entire journey more effectively. From the first enquiry through to consultation, treatment and long-term retention, the system ensures that every lead is tracked, followed up and guided towards the right treatment plan. When these systems are connected properly, the patient experience improves, response times become faster and marketing activity becomes far easier to measure and improve over time.
How many potential clients are slipping through the cracks simply because follow-up isn’t consistent?
If a new lead enquires today, how confident are you that they are followed up properly?
Initial commitment of 3 months, after which the programme continues on a rolling basis with 30 days’ notice required to cancel. Payments are made on the 1st of each month and include the allocated coaching hours for your chosen programme. Please note a 2.5% fee applies to card payments and 10% GST is added where applicable.
Flexible Support
$399 per hour
One-to-one strategy sessions tailored to your clinic. This can include marketing strategy, consultation improvements, patient journey optimisation, automation and systems support, campaign planning, troubleshooting, or general business guidance. Ideal for clinics who want expert input on specific areas without committing to an ongoing coaching programme.
ClinicOS Implementation Support
$1,999 per 10 hours
Dedicated support time to help implement and improve the systems that drive growth within your clinic. This can include building automations, setting up CRM pipelines, improving lead management processes, campaign setup, marketing system optimisation, and ClinicOS configuration. Support can also be used for troubleshooting, refining marketing workflows, improving patient journeys, and implementing the strategies developed during coaching sessions. Ideal for clinics who want hands-on help building and improving their marketing systems, automations, and operational processes without committing to a monthly programme.
*Please note a 2.5% fee applies to card payments and 10% GST is added where applicable.
This is a relaxed, no-pressure conversation designed to understand where you are now, where you want to go, and what’s currently holding your growth back. We’ll look at your brand, marketing, offers, and patient journey so you leave with clear next steps and a plan you can actually implement.
Whether you’re looking to increase revenue, attract higher-value clients, or scale with more structure and confidence, this session is designed to give you clarity and direction.
Review your current marketing and identify gaps or missed opportunities
Clarify your positioning so the right clients immediately see your value
Identify quick wins to improve enquiries, consultations, and conversions
Explore pricing, packages, and retention strategies
Map a focused 30-day plan to build momentum and growth
Yes, the consultation is completely free and designed to give you clarity and direction. There’s no pressure or obligation. The goal is simply to understand your clinic, share valuable insights, and see if we’re a good fit to work together.
This is ideal for aesthetic, beauty, and wellness clinic owners who want to grow, improve profitability, attract higher-value clients, or build a stronger, more premium brand. Whether you’re early in your journey or already established, the session is tailored to your stage of business.
If it feels like the right fit for both of us, we can explore working together through the Ignite Growth journey. If not, you’ll still leave with clear next steps and practical ideas you can implement immediately.
Yes. In fact, the more competitive your market, the more important positioning, patient journey, and perceived value become. The focus is on helping you stand out, attract the right clients, and avoid competing purely on price.
No. Many of the strategies focus on improving what you already have, including your offers, consultations, retention, and visibility. The goal is to create consistent growth and strong ROI before increasing spend.
By submitting, you agree to be contacted about scheduling your consult. No spam, ever.
About Us:
Aesthetic Business Coach
ABN: 91185053741