A reply in seconds, not days.
Website chat opens a two way SMS conversation, so a patient can leave your site and keep talking. Instant lead notifications and missed call text back mean nobody waits.
Built for Aesthetic Clinics
The marketing and lead management system built for aesthetic clinics.
Running a successful clinic today takes more than great treatments. Enquiries come from multiple places, patients expect fast responses, and marketing needs to work consistently if you want predictable growth. ClinicOS was created to solve that problem.
Already a client? Log in to ClinicOS
What ClinicOS Does
One platform for enquiries, follow up, campaigns and reporting.
Instead of using multiple systems for forms, messaging, campaigns and follow up, ClinicOS brings everything into one place so you can manage enquiries, communicate with patients and track your marketing performance clearly. The goal is simple: help clinics respond faster, convert more enquiries and build stronger long term patient relationships.
Most patients do not book treatment immediately. They enquire, ask questions, research their options and often need follow up before committing to a consultation. Without the right systems in place, many of these potential clients are lost simply because communication is inconsistent or delayed.
Related reading: why every enquiry needs a reply in under 5 minutes, how to answer price enquiries without losing the patient and what to look for in clinic CRM software.
- Capture enquiries from your website, landing pages, social media and advertising campaigns
- Keep every lead organised so no potential client is missed
- Track where each enquiry sits in the consultation journey
- Respond to enquiries faster and improve booking rates
- Automate follow up so leads do not go cold
- See clearly which campaigns are generating real enquiries and bookings
- Improve consultation bookings without increasing marketing spend
- Build stronger long term relationships with patients through consistent communication
Inside the Platform
See ClinicOS in action.
Automation
Follow up that never forgets.
Every follow up, reminder and review request runs on a simple rule: when this happens, do this. A new enquiry gets a reply in seconds, a no show gets a rebooking message, a happy patient gets asked for a review, and none of it depends on who is least busy that day. Set it up once and it works every hour of every day.
Campaigns
Campaigns, reminders and reactivation.
Build emails and SMS campaigns with a drag and drop editor, send now or schedule, and split test subject lines so you learn what your patients actually open. Reactivation campaigns invite lapsed patients back with a real reason to rebook, and client tagging makes sure the right message reaches the right people.
Websites & Funnels
Landing pages, funnels and forms, built in.
Every campaign needs somewhere to land. ClinicOS includes a drag and drop website and funnel builder with hundreds of templates, so landing pages, booking forms and lead magnets get built in an afternoon rather than a month. Every enquiry from those pages drops straight into your pipeline with the follow up already attached.
A pipeline you can actually see.
Every enquiry sits in one pipeline from first message to booked consultation. One glance tells you who needs a call and who has gone quiet.
A receptionist that never clocks off.
Answers common questions, qualifies enquiries and books consultations around the clock, then hands over to your team the moment a human touch is needed. Included with every ClinicOS plan and every coaching plan.
Reporting without the spreadsheet.
Enquiries, conversion rates, revenue and campaign performance on one dashboard, with lead attribution so you know exactly where every client came from.
Key Features
Everything inside ClinicOS.
- Complete CRM designed specifically for aesthetic clinics
- Automated lead capture and enquiry tracking
- Smart pipelines to manage consultations and follow ups
- Automated SMS and email drip campaigns
- Appointment reminders and reactivation campaigns
- Marketing automation designed to convert more enquiries
- Review requests and reputation management tools
- Campaign tracking so you can see which marketing is working
- Built in forms, landing pages and booking links
- Website and funnel builder with hundreds of templates
- Central dashboard for leads, patients and marketing activity
- Multi channel messaging including SMS, email and WhatsApp
- Reporting dashboard for leads, bookings and conversions
- Automated nurture campaigns for longer treatment decisions
- Client tagging and segmentation for targeted campaigns
- Two way SMS conversations with potential clients
- Instant lead notifications so your team can respond quickly
- Automated missed call text back for enquiries
- Team task assignment and follow up reminders
- Re engagement campaigns for past patients
- Client database with full communication history
- Lead attribution tracking so you know where clients come from
- Smart reminders for consultations and treatment follow ups
- AI receptionist that answers, qualifies and books around the clock
Why ClinicOS Exists
Because the tools you have do not talk to each other.
Many clinics rely on a mixture of spreadsheets, booking systems, email tools and messaging apps to manage their enquiries. While these tools may work individually, they rarely work well together. That leads to missed opportunities, slow follow up and very little visibility into what marketing is actually generating enquiries and bookings.
ClinicOS was created to solve this by providing a central system designed around the way aesthetic clinics actually operate. From the first enquiry through to consultation, treatment and long term retention, every lead is tracked, followed up and guided towards the right treatment plan. When these systems are connected properly, the patient experience improves, response times become faster and marketing becomes far easier to measure and improve over time.
How many potential clients are slipping through the cracks simply because follow up is not consistent?
If a new lead enquires today, how confident are you that they are followed up properly?
Included With Every Plan
The Learning Academy comes with it.
Video courses, playbooks, templates and swipe files covering every part of growing a clinic, taught by Ryan and updated every month with new content and resources. Included with every coaching plan and every ClinicOS subscription.
Pricing
Included with every coaching plan, or on its own.
Unlimited 24/7 support with a 5 minute response target is included.
ClinicOS
$599
a month + tax- CRM, pipelines and leads
- One inbox for every message
- AI receptionist
- Missed call text back
- Online booking and reminders
- SMS and email follow up
- Email and SMS campaigns
- Funnels, forms and pages
- Reviews and reputation
- Payments and invoices
- Mobile app for your team
- Unlimited 24/7 support
- Onboarding and two training sessions
- Full access to The ABC Vault
- 30 days notice after the first 3 months
Included free on every plan, or on its own at $599 a month plus applicable taxes. ClinicOS usage, like AI, SMS and calls, is billed separately. See full pricing.
Need an extra pair of hands? Any clinic on an active plan can add a 20 hour VA top up for $1,500, and those hours roll over while your plan is active.
Coached And Built
We do not just tell you what to do. We do it.
Most coaches hand you a plan and leave you to find someone to build it. You get the strategy from us, and then our team builds the thing, inside your own accounts, on the plan you are already paying for. One team, one monthly number, and nobody to point at when something does not get done.
The coaching
Sessions with Ryan on your offer, your pricing, your consultation and the numbers that decide whether any of it works. Every session recorded, so your team can watch them back.
The building
A senior team who write the copy, make the creative, build the pages, wire up the automations and run the campaigns. You approve the work, we put it live.
It stays yours
Everything is built inside your own ClinicOS account and your own ad accounts, not ours. If you ever walk away, the systems, the data and the campaigns walk with you.
Partners
Brands and technology partners we work with.
We work with many, many more.
Good Questions
ClinicOS questions, answered.
What does ClinicOS actually do?
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It handles everything that happens before someone becomes a patient and between their visits: every enquiry in one inbox, instant replies, follow up, the pipeline from enquiry to booked consultation, reminders, campaigns and reporting on where each booking came from.
Does it replace my booking or clinic management software?
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Usually not. ClinicOS runs the marketing and lead management side and sits alongside your clinical records system, which keeps your notes, consent and treatment records. Consultations can be booked in the ClinicOS calendar, which syncs with Google and Outlook calendars.
How long does it take to set up?
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The basics, meaning your inbox, instant replies, pipeline and reminders, are usually live within the first two to four weeks. Campaigns, reactivation and reporting build on top over the following months. On our coaching plans the team does the set up for you.
Who owns the data if I leave?
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You do. Your contacts and conversation history belong to your clinic, and they can be exported if you ever move on.
Is the AI Receptionist included?
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Yes. The AI Receptionist comes with ClinicOS on every plan. It answers calls, texts, web chat and social messages in seconds, offers appointment times and books consultations into your diary, day or night.
How much does ClinicOS cost?
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It is included with every coaching plan. On its own, ClinicOS is $599 a month.
Related reading: what to look for in clinic CRM software and why every enquiry needs a reply in under 5 minutes.
Two Ways To Start
Ready when you are.
Score your clinic in four minutes, or book a free call and we will map what to fix first. Both are free, and neither comes with a sales pitch.
- 45 minute call
- No obligation
- Straight answers
Why clinics work with us
We do not just tell you what to do. We do it.
- A coach who runs his own aesthetics clinic, not a marketer guessing at one
- A senior team who build the work, not just advise on it
- Everything built inside your own accounts, so it stays yours
Clinics in Australia, New Zealand, the UK and the UAE