A receptionist that never clocks off.
Every call, text, web chat and social message answered in seconds, day or night. It answers the common questions, qualifies the enquiry, offers two appointment times and books the consultation straight into your diary. When a real person is needed, it hands over to your team with the whole conversation attached.
Enquiries do not wait until you are free. Now they do not have to.
Most clinic enquiries arrive while you are in a treatment room, after hours or on the weekend. The AI Receptionist replies the moment they land, so the patient who was about to try the next clinic on Google books with you instead.
Missed calls, rescued
Every unanswered call gets an instant text back, then a real conversation. The patient gets an answer and a booking, not voicemail.
After hours cover
Evenings, weekends and public holidays are when people finally sit down to enquire. Your receptionist is already awake.
Qualifies before it books
Asks about the treatment area, timing and what they are hoping for, so your team walks into a consultation already knowing the patient.
Books straight into your diary
Offers two times, never "when suits you?", confirms the appointment and sends the details by text and email automatically.
Every channel, one inbox
Phone, SMS, website chat, Instagram and Facebook messages all land in one place, with the full thread visible to your team.
Hands over when it matters
Clinical questions, complaints or anything outside its brief go straight to a human, with the conversation attached and your team notified.
Trained on your clinic. Live in days.
We train it on your clinic
Your treatments, pricing rules, opening hours, practitioners, parking, downtime and the questions your front desk answers a hundred times a week. It speaks in your tone, not a generic script.
It answers everywhere you get enquiries
Phone calls, missed call text back, SMS, website chat and social DMs. Every message gets a reply in seconds, and the whole conversation is logged against the patient record in ClinicOS.
It books, tags and notifies
Consultations go straight into your calendar with a confirmation and reminders. New patients are tagged, your team is alerted and anything it should not handle is handed to a person.
Helpful with patients, careful with the rules.
Aesthetic clinics in Australia advertise under AHPRA and TGA rules, and a receptionist that says the wrong thing in public is a risk. So this one is set up the way a well trained front desk is.
- Discusses treatment options and pricing one to one in a private conversation, never in public advertising
- Never gives clinical advice or makes results claims, and escalates medical questions to your practitioners
- Collects consent before storing details and follows your clinic's privacy policy
- Every conversation is visible in your inbox, so you can review, step in and take over at any point
Your team stays in the treatment room. The diary fills anyway.
The front desk still matters. The difference is they are no longer racing to the phone mid treatment or coming back on Monday to a pile of missed enquiries. The AI Receptionist does the first reply, the qualifying and the booking, and your team picks up the conversations that need a person.
Reply within five minutes, offer two times, and follow up until they book or tell you no.
That is what we teach every clinic we coach. The AI Receptionist simply does it every single time.
The marketing and lead management system built for aesthetic clinicsPart of the platform, not another app to juggle.
The AI Receptionist runs inside ClinicOS, the marketing and lead management system we run our own clinics on. That means it already knows your calendar, your pipeline and your patient records, and every conversation it has feeds the same inbox, reporting and follow up automations your team uses every day.
- Bookings land in the ClinicOS calendar with confirmations and reminders built in
- New enquiries are tagged, scored and dropped into your pipeline automatically
- Follow up sequences, nurture campaigns and reactivation triggers pick up where the conversation ends
- Your team can read, join or take over any conversation from the desktop or the mobile app
We do not just tell you what to do. We do it.
Most coaches hand you a plan and leave you to find someone to build it. You get the strategy from us, and then our team builds the thing, inside your own accounts, on the plan you are already paying for. One team, one monthly number, and nobody to point at when something does not get done.
The coaching
Sessions with Ryan on your offer, your pricing, your consultation and the numbers that decide whether any of it works. Every session recorded, so your team can watch them back.
The building
A team of ten who write the copy, make the creative, build the pages, wire up the automations and run the campaigns. You approve the work, we put it live.
It stays yours
Everything is built inside your own ClinicOS account and your own ad accounts, not ours. If you ever walk away, the systems, the data and the campaigns walk with you.
The honest answers.
Does it sound like a robot?
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No. It is trained on your clinic, in your tone, with your words for your treatments. Patients get a warm, direct reply that reads like your best receptionist on a good day. You can review the conversations and we tune it with you until it sounds right.
Can it answer actual phone calls?
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Yes. It can answer calls, take details, answer common questions and book appointments by voice, and it can send an instant text back to any call you miss so the conversation carries on by SMS. Most clinics start with the text based channels and add voice once they have seen it work.
What happens when someone asks a clinical question?
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It does not answer it. Anything clinical, any complaint and anything outside its brief is escalated to your team immediately, with the full conversation attached, and the patient is told a practitioner will be in touch.
Does it work with my existing booking system?
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It books into the ClinicOS calendar, which syncs with Google and Outlook calendars. If you run a separate clinic management system, we map the process so bookings and patient details still land where your team needs them. We will talk through your set up on the discovery call.
Can I switch it off or take over a conversation?
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Any time. Every conversation sits in your ClinicOS inbox. Your team can jump in, reply themselves or pause the AI on that thread with one tap. You can also set the hours it covers, for example after hours and weekends only.
How long does it take to set up?
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Usually days, not weeks. We gather your treatments, hours, pricing rules and frequently asked questions, build and test it with you, then switch it on channel by channel. Existing ClinicOS clients can be live very quickly.
What does it cost?
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It is offered as part of ClinicOS, and the right set up depends on which channels you want covered and how many enquiries you get. Book a discovery call and we will give you a clear number for your clinic.
Hear it handle a real enquiry for your clinic.
Book a free discovery call. We will look at where your enquiries come from, where they are being missed, and show you exactly what the AI Receptionist would say to them.
- 45 minute call
- No obligation
- Straight answers
We do not just tell you what to do. We do it.
- A coach who runs his own aesthetics clinic, not a marketer guessing at one
- A team of ten who build the work, not just advise on it
- Everything built inside your own accounts, so it stays yours