Last updated: 26 February 2026

Aesthetic Business Coach (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website, services, programmes, and communications.

By using our website or services, you agree to this Privacy Policy.

1) What We Collect

We may collect the following types of information:

Personal information (identifies you):

• Name, business name, job title

• Email address, phone number, billing address

• Login details (where relevant)

• Payment information (processed securely by our payment providers — we do not store full card details)

• Information you share with us during calls, forms, onboarding, surveys, or support requests

Business and usage information:

• Website usage data (pages viewed, clicks, time on site)

• Device and browser data, IP address, approximate location (city/region)

• CRM activity and communication logs (e.g., email opens/clicks where enabled)

2) How We Collect Information

We collect information in three main ways:

A) Information you provide directly

When you:

• Book a call, fill in a form, download resources

• Purchase a service or join a programme

• Message, email, call, or communicate with us

• Participate in coaching, events, audits, or community spaces

B) Information collected automatically

Via cookies and similar technologies used on our website and landing pages (see “Cookies” below).

C) Information from third parties

Where relevant, we may receive limited information from:

• Booking platforms

• Payment providers

• CRM/marketing platforms

• Referral/partner campaigns you joined through

• Analytics and advertising tools

3) How We Use Your Information

We use your information to:

• Deliver our services, programmes, and support

• Manage bookings, onboarding, and communication

• Process payments and administer subscriptions

• Improve our website, services, and client experience

• Send updates, resources, and marketing communications (based on your preferences)

• Maintain records for operational, legal, and accounting purposes

• Prevent fraud, misuse, and unauthorised access

4) Marketing Communications

We may contact you by email, SMS, phone, or messaging platforms where you have opted in or where permitted.

You can opt out at any time by:

• Clicking “unsubscribe” in an email

• Replying STOP to SMS (where available)

• Contacting us to update your preferences

If you opt out of marketing, we may still contact you with important service messages (e.g., billing, account updates, delivery notices).

5) Cookies and Tracking

Our website may use cookies and similar technologies to:

• Help the site function properly

• Improve performance and user experience

• Understand how visitors use the site

• Support marketing/retargeting (where enabled)

You can control cookies through your browser settings. Disabling cookies may affect parts of the website.

6) Who We Share Information With

We share information only when needed to run our business and deliver services, including with:

• Service providers (CRM, email/SMS tools, analytics, booking systems, file storage)

• Payment processors (to take payments securely)

• Professional advisers (accountants, legal advisers) where necessary

• Authorities if required by law, regulation, or to protect rights and safety

We do not sell your personal information.

7) International Data Transfers

Some of our providers store or process data in different countries. When this happens, we take reasonable steps to ensure your information is protected through appropriate safeguards and reputable providers.

8) Data Security

We take reasonable technical and organisational measures to protect your information, including access controls, secure systems, and trusted platforms. However, no system can be guaranteed 100% secure, and you share information at your own risk.

9) How Long We Keep Your Information

We keep your personal information only as long as necessary to:

• Provide services

• Maintain business and financial records

• Meet legal, regulatory, and compliance requirements

• Resolve disputes and enforce agreements

When information is no longer needed, we securely delete or anonymise it.

10) Your Rights and Choices

You may have rights to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your information (where applicable)

• Object to certain processing or request restrictions

• Withdraw consent (where processing is based on consent)

To make a request, contact us using the details below. We may need to verify your identity before completing requests.

11) Links to Other Websites

Our website may include links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their policies directly.

12) Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will be posted on this page with the updated date.

13) Contact Us

If you have questions about this Privacy Policy or want to update your preferences, contact us:

Email: [email protected] (or the support email shown on your invoice/onboarding)