Last updated: 26 February 2026

These Terms & Conditions apply to all services provided by Aesthetic Business Coach (“we”, “us”, “our”) and to all clients (“you”, “your”). By purchasing, subscribing to, or using any of our services, you agree to these terms.

We keep things simple, fair, and clear — so you always know where you stand.

Quick Summary:

• Coaching programmes (including Ignite Growth): minimum 3-month commitment.

• Everything else: rolling monthly with 30 days’ notice to cancel.

• Payments: due in advance. Instalments must be completed in full.

• Refunds: no refunds for change of mind or unused time (your consumer rights still apply).

• Partner trials: auto-bill when the trial ends unless you cancel before it ends.

Definitions:

• You / Your: the client purchasing or using our services (or your business and authorised team members).

• We / Us / Our: Aesthetic Business Coach and any approved team members/contractors delivering services.

• Services: coaching, consulting, marketing support, audits, workshops, templates, resources, partner trials, and any related deliverables.

• Start date: the date your service begins (usually the purchase date unless agreed otherwise).

Our Services:

We provide business coaching and growth support for aesthetic, beauty, and wellness businesses. Your service inclusions, price, and delivery format are confirmed at the time of purchase (checkout page, invoice, proposal, or email).

Getting Started & Access:

• Your service starts on the purchase date, unless agreed in writing.

• Access to portals, templates, communities, or resources is provided once payment is received.

• If we need access to your tools/accounts (e.g., CRM, ads, website), you agree to provide the right level of access promptly so we can deliver.

Coaching Terms & Notice Periods:

Ignite Growth (and coaching programmes):

• Minimum term: 3 months from the start date (unless agreed otherwise in writing).

• After the initial term, coaching continues monthly unless cancelled with 30 days’ written notice.

All other monthly services:

• Rolling monthly with 30 days’ written notice to cancel.

Notice rules:

• Notice begins from your next billing date, not the day you message us.

• Cancellation requests must be in writing to the email address shown on your invoice/onboarding.

Payments & Billing:

• Fees are payable in advance unless agreed otherwise.

• If you choose instalments, you agree to pay all instalments in full.

• You authorise us to charge the payment method on file for agreed fees, renewals, and any outstanding invoices.

If a payment fails, access and delivery may be paused until payments are brought up to date.

Partner Trials (Auto-Billing):

If you join through a free or discounted trial via one of our partners:

• Your paid plan will start automatically when the trial ends unless you cancel beforehand.

• To avoid being billed, you must cancel before the trial end date (we recommend at least 48 hours).

• Once a renewal is processed, it is generally non-refundable (except where your consumer rights apply).

Cancellations:

If you cancel:

• Your service continues until the end of your notice period.

• Any fees due during the notice period and/or minimum term remain payable.

• No pro-rata refunds are provided for partial months.

We do not offer refunds for:

• Change of mind

• Unused services or lack of implementation

• Partial months

• Missed sessions without notice

Nothing in these Terms removes any non-excludable consumer rights you may have. If a service is not provided with due care and skill, or there is a major failure, you may be entitled to a remedy.

Rescheduling & Missed Sessions:

• Please give at least 24 hours’ notice to reschedule where possible.

• Missed sessions without notice may be treated as delivered.

• Where reasonable, we may offer a rebook at our discretion (not guaranteed).

Results & No Guarantees:

We’ll provide proven strategy, guidance, and support — but outcomes vary. Results depend on many factors including your implementation, team capacity, budget, market, and consistency. We do not guarantee specific revenue, leads, or business outcomes.

Your Responsibilities:

You agree to:

• Provide accurate information and timely responses

• Treat our team and community with respect

• Seek professional advice where needed (legal, accounting, clinical, compliance)

• Not misuse services or resources

Intellectual Property:

All frameworks, templates, scripts, training, and resources remain our intellectual property (or our licensors’). You may use them internally for your business only. You may not copy, resell, publish, or distribute them.

Confidentiality:

Both parties agree to keep confidential information private and not share it with third parties, unless required by law or with written permission.

Limitation of Liability:

To the extent permitted:

• We are not liable for indirect or consequential loss (loss of profit, loss of opportunity, etc.).

• Our total liability is limited to the fees you paid for the relevant service in the 3 months before the issue arose, unless consumer rights require otherwise.

Termination:

We may suspend or terminate services immediately if:

• There is abusive, threatening, or inappropriate behaviour

• Payments remain overdue

• You breach these Terms (including misuse of materials)

• Delivery is not possible due to lack of access/cooperation

If termination occurs due to your breach, refunds are not provided (subject to consumer rights).

Contact:

For billing, cancellations, or support, email us using the address listed on your invoice or onboarding email.